Telephone Systems

If you are looking for a telephone solution, CCTS is the ideal local partner.

Whether you are considering installing a new phone system, replacing your existing system or expanding, there are many choices and CCTS will assist you in making the right choice. The first important question is how many phones or user extensions do you need? Then what features do you need and how can we tailor them to suit your business needs. These include:
  • Cloud/Hosted solutions
  • Contact/Call centre
  • Call monitoring/recording
  • Audio/video conferencing
  • Home/mobile worker
  • Other
 
CCTS has been delivering telecommunications solutions for over 30 years and we are more than happy to assist you to determine whether a PABX or cloud solution telephone system will best meet your business needs, for both now and in the future. If your company has complex phone and network needs and you require constant reliability, an on premise PABX system may offer the best solution for your needs.  The benefits of a PABX system is:
  • SIP trunking can reduce disruptions to your business operations with several back up options
  • Business owners have a huge degree of control with their own PABX system
  • Ownership expenses reduce over time
  • A range of features and add-ons easily available
 
If your company is smaller, and you have a stable internet connection a cloud telephone system may best meet your needs.  There are a range of benefits for this system including:
  • Flexibility to easily scale up and down your services
  • No initial installation or PABX maintenance costs
  • Upgrades can be remotely delivered to your system
  • Freedom for staff to work remotely wherever they want

CCTS will assist you to select the best hardware to meet your needs, with a selection of high quality equipment from vendors such as Panasonic and NEC, as they are competitively priced and offer a range of features in a modern communication platform.  To future proof your investment, all telephone systems that we recommend will have full scalability to cater for future business growth.

To compliment your new Telephone System, CCTS offers a professional installation service and to complement your new telephone system, a professional maintenance agreement and extended warranties on our systems (conditions apply). Our customers have the peace of mind knowing that we have fully trained technicians for all of the systems that we install and we have qualified staff on hand at all times to answer your calls personally.

If you’re a small business and looking for more cost-effective solutions, CCTS also offers a range of second-hand phone systems, where you still get most of the features offered by the latest PABX and key systems. If you don’t need fancy features why pay for them. Small business typically needs basic features and a quality telephone system they can afford. We can show you how this can be done.

All our quality second-hand phone systems have been cleaned, tested, refurbished and come with 3 months warranty. That’s our guarantee to you that we only offer quality products. We can help you save against the cost of a new phone system but still have the peace of mind that CCTS will be there to service your pre-loved phone system.

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Looking to relocate your office?

We have the experience you need to manage an office move or complete a new fit out. You will be in safe hands when you let us take care of your communications requirements. We will guarantee a smooth transition to your new business address.