Which VoIP service suits me the most?

December 27th, 2017
Which VoIP service suits me the most?

Gone are the days when you have to spend a large amount of money each month on the telephone bill. Voice over Internet Protocol (VoIP) technology has made it cheaper — and in most cases, free — to place and receive calls. Whether you’re a business owner or an individual user, there is a VoIP option that suits you.

2018 VoIP developments you need to know

December 12th, 2017
2018 VoIP developments you need to know

According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to.

VoIP options: Open source vs. Proprietary

November 24th, 2017
VoIP options: Open source vs. Proprietary

Switching to internet-based phones gives you the chance to enjoy innovative new call features and significant cost reductions. There are a lot of options when choosing which voice over IP (VoIP) platform you use, but first you need to pick whether you’ll use an open-source or proprietary system.

Unified Communications Explained

November 8th, 2017
Unified Communications Explained

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything — voice, messaging, video — into one platform? That’s where unified communications come in.

What’s happening to Skype for Business?

October 24th, 2017
What’s happening to Skype for Business?

At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers.

Cloud-hosted vs. On-premises VoIP

October 6th, 2017
Cloud-hosted vs. On-premises VoIP

Business communication has come a long way since traditional landline calling. Today, it’s all about internet-based phone systems, aka, VoIP. But before investing in VoIP phones, you need to determine how you plan to deploy them — in the cloud or on-premises.

Should you use Voice over IP?

September 5th, 2017
Should you use Voice over IP?

You’ve probably heard of VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise.

How to protect your VoIP system from phishing

August 21st, 2017
How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

Dedicated circuits improve VoIP calls

August 3rd, 2017
Dedicated circuits improve VoIP calls

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues.

Skype for Business vs Hangouts Meet?

July 19th, 2017
Skype for Business vs Hangouts Meet?

There are plenty of VoIP solutions available in the market today, but the two clear standouts are Microsoft’s Skype for Business and Google’s Hangouts Meet. Each product offers stellar voice and video conferencing features, and rich integrations with other apps.