What are the benefits of having a managed IT services solution?

What are the benefits of having a managed IT services solution?

The pace of change in IT is unprecedented, and today it is not only large companies that need technology to compete in their respective markets.For many organisations, the challenges that comes with technology and IT can add up to significant expenses; the cost of hiring and training qualified workers, purchasing the infrastructure to support emerging technologies, and keeping systems up to date and secure. Rather than struggle to keep pace with technology, many organisations are now turning to managed IT service providers for help.

What are managed IT services?

Essentially, managed IT services involve delegating IT tasks and operations to a third-party provider who is responsible for around-the-clock monitoring, management and repair.

Managed service providers take a holistic approach to IT services, resulting in a higher level of efficiency and productivity. Top service providers offer ongoing management and maintenance of the underlying infrastructure, along with end-user support and service guarantees.

Turning to a trusted managed IT services partner offers many benefits, including:

  1. Reduced labour Costs

Hiring and training IT staff can be very expensive, and temporary employees don’t always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.

  1. Freeing up time

Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

  1. Peace of mind

With the rapidly changing climate of IT, outsourcing these functions to a partner with technically skilled and specialised personnel whose job is to keep their finger on the pulse on all things IT can alleviate pressure on you and your team.

  1. Extended support

The 9-to-5 workday is as outdated today as the phone booth. When users work around the clock, so must the network. With a managed services provider, help is always available — days, nights, weekends or holidays — to support users.

  1. Helping your business to be complaint

In addition to regular audits, many organisations are obligated to meet standards and requirements with their IT initiatives. The team at CCTS understands the regulations that organisations are bound by, and can provide the systems, processes and reports to guarantee that your business meets these requirements — without placing that burden on in-house staff.

  1. Predictable monthly cost

By outsourcing IT to a managed service provider, organisations can break down their costs into fixed monthly payments, as opposed to the large capital expenditures that come with managing systems in-house.

  1. Increase efficiency and competitiveness

Organisations that try to do all IT services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers.

  1. Level the playing field

Outsourcing can help small companies act “big” by giving them access to the similar technology, and expertise that large companies enjoy. An independent third- party managed cost structure and economy of scale can give your company a significant competitive advantage.


Your local trusted IT managed services provider

The CCTS IT Solutions team has given businesses across the Central Coast region and New South Wales access to comprehensive IT support and maintenance that would otherwise be unaffordable and can be tailored to suit your unique needs.

By trusting a third party such as CCTS IT Solutions to handle all your IT needs, you can then focus your time and resources on achieving core business objectives.

Find out more HERE

Contact the team today, call 1800-244-244