Absolute Medical Services

September 11th, 2019
Absolute Medical Services

Absolute Medical Services

Trusted in health

About Absolute Medical Services

Absolute Medical Services (AMS) is a well-established and highly reputable medical practice in Lisarow serving the local community. The Accredited General Practice provides a comprehensive range of medical services with a mission to always provide patients with ‘best practice’ medicine in a caring, respectful, supporting and friendly environment.

The challenge

​For a busy medical practice, it is critical that there is as little downtime and disruptions as possible. The staff and practitioners are focused on delivering an exceptional patient experience. To be able to do this they need their phones to be working optimally so that they can manage enquiries and book appointments effectively. Time and efficiency are key!

Absolute Medical Services were seeking a local and highly respected partner to help them to manage their telecommunications requirements. They wanted to work with a company that knew what they were doing and were reliable; easily contactable and had a primary point of contact. They were also looking for a partner who could offer competitive pricing and a long- term partnership.

The solution

At CCTS our approach is simple. We listen and we act on our client’s needs. By listening to our clients’ individual requirements, we are then able to provide the best solution that meets our clients core business goals. CCTS were able to tick all the boxes for Absolute Medical Services. CCTS provided an optimal solution that has complemented the operational capacity of the medical practice and has been scalable to cater for growth within the highly regarded practice.

The outcome

CCTS has been supporting the Lisarow medical practice, for nearly 2 decades. The AMS team "greatly appreciate the after- hours help when required, the good support implementing new equipment and quick response times”.  The cost savings to the business were significant by moving our NBN data and voice services over to CCTS. Put simply it was seamless! They also look forward to continuing their long-term relationship with CCTS and acknowledge this partnership as being integral to their success as a practice.

Carol Hextall-AMS Business Manager

www.abmedical.com.au

CCTS Your IT and Telecommunications healthcare partner

Effective communication, efficiency and confidentially are all essential factors in running a streamlined healthcare practice, be it a medical practice, specialist or allied health service. Not only do practitioners need to stay up to date with the latest changes within the industry, but patients must also continue to feel reassured, comfortable and confident in their practice.

Over recent years, utilising specialist managed IT and telecommunications services has become increasingly popular and a highly effective way of building and sustaining a successful practice.

The team at CCTS IT & Telecommunications service a number of healthcare practices across the Central Coast region and beyond and can provide the peace of mind that their clients seek and deserve.

Are you a healthcare provider looking for IT and Telecommunications support and advice for your practice?

Contact the team today, we look forward to finding out more about you and your practice, call us today on 1800-244-244 or Email: contactus@ccts.com.au

 

www.ccts.com.au