7 Reasons Why Your IT Disaster Recovery Plan Should Be A Top Priority

October 9th, 2018
7 Reasons Why Your IT Disaster Recovery Plan Should Be A Top Priority

As the good old scouts say, it is always better to be prepared especially when it comes to an unforeseen event taking place and bringing day-to-day operations to a halt for your business.Your IT disaster recovery plan should be a top priority.

Today more than ever it is critical for an organisation to be able to recover as quickly as possible, in the case of a catastrophe occurring and getting the business up and running as usual. From data security breaches to natural disasters, there must be a plan in place in case of a crisis. Not having a disaster recovery plan in place can put your organisation at risk of high financial costs, reputation loss and even greater risks for customers, clients or patients.

Planning for the unknown can be difficult, and how likely is it really that an IT disaster will happen to your company? With the combination of natural disasters, Cyber Attacks, hardware failures and human error, the reality is that data being lost, stolen or encrypted is only a matter of when, not if.

What is Disaster Recovering planning?

In the event of a disaster, the continued operations of your company depend on the ability to replicate your IT systems and data quickly and effectively.  The disaster recovery plan specifies how you will prepare for a disaster, what your response will be, and what steps it will take to ensure that operations can be restored swiftly.  Disaster recovery describes all the steps involved in planning for and adapting to a potential disaster with a road map that will restore operations while minimising the long-term negative impact on your business.

Here are the 7 reasons why your company should be putting in place IT disaster recovery and prevention plans ASAP:

  1. Machines and hardware can and do fail

While modern IT hardware is fairly resistant to failures, most devices fall far short of a perfect track record. No one is immune to hard disk or internet connection failures. While it can be costly for your company to eliminate any single point of failure in your IT infrastructure, having a disaster recovery plan that does this is the only way to ensure that a hardware failure doesn’t interrupt your service or cause data loss. The less expensive and more sensible option would be to have your data backed up properly and regularly.

  1. Humans make mistakes

Have you ever accidentally saved over a word document or had your computer crash before you could save an important file? It happens to the best of us. Even the most cautious can forget a step in an important process causing data loss or the wrong data being entered. While very common, these mistakes can often be the hardest to prevent and correct. Having an effective disaster recovery plan that incorporates checking and double checking is often the best remedy, along with regular online backup.

  1. Customers expect perfection

With a marketplace that involves increased competition and higher levels of customer service, customer expectation today is at its peak. Most customers demand perfection because they know that if your company can’t provide it, the next competitor in line is ready to give it their best shot to win their business. It’s imperative not to give your customers a reason to leave because of something preventable like an outage in service.

  1. Customer retention is costly, but customer re-acquisition is even more so

While on average it is approximately 6 times cheaper to retain a customer then to acquire a new customer, re-acquiring an old customer after an IT disaster can be next to impossible. It takes a lot to earn a customers’ trust, but after an IT disaster like loss of data or an extended outage in service, trust diminishes quickly. Most IT disasters are pretty much deemed unacceptable to end users. So, get a disaster recovery plan--it is far less expensive to prevent a disaster than try to re-acquire lost customers after one has occurred.

  1. Limits your liability

With a disaster, there’s always the potential for losing data. And in some instances, this disaster could, in fact, be something like a massive hacking (which, in and of itself, implies a great deal of lost data). Because of this, a Disaster Recovery Plan becomes even more important.

  1. Gives you a competitive edge

Having a disaster recovery plan in place can give your company a competitor advantage. If a natural disaster was to occur, then most companies may suffer due to no plan in place.  But for those companies that have prepared, they can continue to provide goods and services to their customers and continue “business as usual” potentially gaining new customers also.

  1. All businesses are susceptible

No business is immune to IT disasters, but there are many things you can do to prevent them or quickly recover. There is no excuse not to have an IT disaster recovery plan in place. By ensuring that you are virtually protected from any downtime, you have put your business in position to survive any IT disaster that may come your way.

BE PREPARED- get a Disaster Recovery Plan

Save money, save your customers, save your business. Develop a solid IT disaster recovery plan. No business is invulnerable to IT disasters, but speedy recovery due to a well-crafted IT disaster recovery plan is expected by today’s ever-demanding customers. Too many businesses fail because they were ill prepared for an IT disaster, even when a simple solution like online backup could have easily saved them. If you haven't thought about developing an IT disaster recovery plan yet, it should be at the top of your priority list. Your business and customers demand it.

Partner with an expert

When developing your Disaster Recovery Plan, it is best to work with an experienced partner who has extensive experience. CCTS IT Solutions has successfully been servicing local Central Coast businesses for over 10 years. The team at CCTS IT Solutions offer strategic services to help your business to review current processes, test for gaps, evaluate and redefine what needs to be done and then actually implement the new disaster recovery plan with you.

Find out more about Disaster Recovery Services available at CCTS here

 

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Contact us on 1800 244 244 or 02 4312 6300 or email contactus@ccts.com.au